The Merchant First Data Terminals FD150
Robust, Reliable, Resistant Terminals
FD150
The First Data FD150 is a compact, feature-rich credit card terminal designed for businesses seeking an affordable yet versatile point-of-sale solution. It replaces the older FD130 model and supports a wide range of payment methods, including magnetic stripe cards, EMV chip cards, contactless payments (NFC), and mobile wallets like Apple Pay and Samsung Pay.
Key Features:
- Connectivity:Supports IP, dial-up, and Wi-Fi for flexible network options.
- Security:PCI-PED Version 5.x approved, with EMV chip technology and integrated PIN pad for secure transactions.
- Design:Compact with a 2.7-inch color touchscreen, ergonomic keypad, and three USB ports.
- Performance:Faster processing with a Cortex A5 500MHz processor, 128MB RAM, and 256MB flash storage.
- Versatility:Accepts debit, EBT, checks, and offers dynamic currency conversion for international customers.
Included Accessories:
Typically comes with a power pack, paper roll, and telephone line. Optional RP10 PIN pad enhances security for debit transactions.
Ideal For:
Restaurants, retailers, and small businesses due to its ease of use, minimal counter space requirements, and 24/7 support.
The FD150 is praised for its reliability, faster transaction speeds, and improved memory over the FD130.
The First Data FD150 terminal typically retails in the $300–$400 range for a new, unlocked unit, though prices can vary based on bundles or promotions. Here’s the pricing breakdown:
- Base Unit (Standalone):
- $300–$350(e.g., Monify, CardMachineOutlet).
- Includes power pack, thermal paper, and basic accessories.
- Bundled with RP10 PIN Pad:
- $400–$450(e.g., eMerchant Authority).
- Adds secure debit/EBT processing via external PIN pad.
- Additional Costs:
- Encryption Service: ~$35 (required for PIN debit in some cases).
- Wi-Fi Models: Slight premium over dial-up/IP-only versions.
Note: Some providers offer terminals free with merchant account sign-ups (e.g., Monify).Refurbished units may cost $150–$250.
(Sources: TerminalDepot, Monify, eMerchant Authority, CardMachineOutlet)
The First Data FD150 is an upgraded version of the FD130, offering significant improvements in performance, security, and versatility. Below is a comparison with other First Data terminals:
FD150 vs. FD130
- Processor & Memory:The FD150 features a Cortex A5 500MHz processor (vs. slower FD130) and 128MB RAM/256MB flash storage (double the FD130’s capacity).
- Security:PCI-PED x certified (vs. 3.x on FD130), enhancing fraud protection.
- Connectivity:Adds Wi-Fi support alongside IP and dial-up, while the FD130 lacks wireless options.
- Payment Methods:Supports contactless (NFC), mobile wallets (Apple Pay, Samsung Pay), and EMV chip cards—similar to the FD130 but with faster processing.
- Design:Compact with a 7-inch touchscreen, three USB ports, and a streamlined interface.
FD150 vs. FD200/400
- FD200/400: More advanced models withlarger touchscreens (FD400: 4.3-inch) and Android OS for app integration.
- FD150is budget-friendly but lacks app support or advanced software features found in the FD200/400.
FD150 vs. Clover Go
- Clover Go: A mobile-focused terminal withapp-based management and inventory tools, whereas the FD150 is a fixed countertop device with basic functions.
Key Advantages of FD150
- Affordability: Priced lower than FD200/400 while outperforming the FD130.
- Flexibility: Processes debit, EBT, checks, and dynamic currency conversion (DCC).
- Ease of Use: One-touch functions and faster receipt printing (18 lines/second).
Best For: Small businesses needing cost-effective, secure, and multi-payment support without advanced POS features.
The First Data FD150 terminal incorporates multiple advanced security measures to protect payment transactions:
Core Security Features
- EMV Chip Technology: Supports chip card transactions to reduce counterfeit fraud.
- PCI-PED 5.x Compliance: Meets the latest Payment Card Industry PIN Entry Device standards for secure data handling.
- Integrated PIN Pad: Encrypts debit/EBT transactions, ensuring customers retain their cards during processing.
- Tokenization & Encryption: Safeguards sensitive data by replacing card details with tokens and encrypting transmissions.
Fraud Prevention
- Contactless NFC Payments: Minimizes physical card handling with support for Apple Pay, Samsung Pay, and contactless cards.
- Dynamic Currency Conversion (DCC): Securely processes international transactions in local currencies.
- Card Retention & SSL Encryption: Prevents unauthorized card use and secures data during IP/dial-up/Wi-Fi connections.
Additional Protections
- Secure Sockets Layer (SSL): Encrypts data during downloads and updates.
- Real-Time Alerts: Detects and flags suspicious activity.
The FD150’s multi-layered security makes it a reliable choice for businesses prioritizing fraud prevention and compliance.
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Can the FD150 handle mobile payments like Apple Pay or Google Pay
Yes, the First Data FD150 terminal fully supports mobile payments including Apple Pay, Samsung Pay, and Google Pay (Android Pay) via its NFC (contactless) payment capability.
Key Details:
- NFC Compatibility: Accepts tap-to-pay transactions from mobile wallets and contactless cards.
- Security: Transactions are tokenized and encrypted, meeting PCI-PED 5.x standards for secure processing.
- Flexibility: Works alongside EMV chip and magstripe payments, offering customers multiple checkout options.
The FD150 is designed for modern payment methods while maintaining backward compatibility with traditional card swipes.
The First Data FD150 terminal is designed for quick and straightforward setup, typically taking 10–15 minutes to install. Here’s a breakdown of the process based on available guides:
Setup Steps
- Unbox & Prepare
- Included components: Terminal, thermal paper roll, power supply, and Ethernet/phone cables.
- Optional accessories: RP10 PIN pad (for debit/EBT) or MagTek check reader.
- Load Paper
- Open the printer cover, insert the thermal paper roll (print-side facing out), and close the cover.
- Connect to Network
- Ethernet (Recommended): Plug into the yellow port and router/modem.
- Dial-up: Use the blue phone port with a dedicated line.
- Wi-Fi (Optional): Configure via the terminal’s settings menu.
- Power On
- Connect the power adapter to the terminal’s side port and a surge protector (recommended). The terminal boots automatically.
- Optional Add-ons
- Attach aPIN pad (RP10) via USB only when powered off to avoid damage.
- Install the privacy guard for PIN entry security.
Ease of Use
- Pre-configured: Most terminals arrive ready for transactions after basic setup.
- Intuitive Interface: Touchscreen and keypad simplify operation.
- Guided Prompts: Displays “Swipe or Insert Card” when ready.
Common Pitfalls
- Avoid sharing phone lines (dial-up) or unstable Wi-Fi.
- Ensure peripherals are connectedbefore powering on.
For visual guidance, TowneBank and YouTube offer step-by-step videos. The FD150’s plug-and-play design caters to small businesses needing minimal technical expertise.
First Data provides multiple customer support options for the FD150 terminal, though user experiences vary in resolution efficiency. Here’s a breakdown:
Contact Methods
- Primary Support Line:
- Toll-Free: (800) 735-3362 (77% of users report this as the most effective number).
- Alternate Numbers: (404) 890-2000, (800) 368-1000, (303) 967-8000.
- Specialized Support:
- Technical/Equipment Issues: (888) 477-3611 (Global Gateway support).
- Leasing Inquiries: (877) 257-2094.
Support Scope
- Common Issues Addressed:
- Terminal setup, connectivity (Wi-Fi/Ethernet), power/charging problems.
- Error codes(e.g., VXN Error 13/53), software updates, and transaction failures.
- Self-Help Resources:
- Online guides for paper loading, resetting terminals, and troubleshooting connectivity.
- Manufacturer websites (e.g., Gravity Payments, Sekure Merchants) offer step-by-step fixes.
User Experience
- Wait Times: Shortest on Sundays (~1 minute avg.), longest on Mondays.
- Resolution Rate: Only8% of users report resolved issues. Frequent complaints include unresolved billing disputes and slow responses.
For urgent issues, prepare your merchant ID, terminal model, and error details before calling. Third-party providers like Gravity Payments (866-701-4700) may offer faster FD150-specific support.
The First Data FD150 terminal offers comprehensive customer support through multiple channels:
Primary Support Options
- 24/7 Phone Support: Available at(800) 735-3362Â for technical issues, terminal setup, and transaction errors.
- Dedicated Technical Line: For equipment-specific problems, call(888) 477-3611.
- Online Resources: Includes setup guides, troubleshooting manuals, and FAQs on manufacturer and reseller websites.
Support Coverage
- Hardware Issues: Assistance with terminal malfunctions, connectivity (Wi-Fi/Ethernet), and printer/paper loading.
- Software Updates: Guidance for IP/dial-up downloads (Wi-Fi updates may require additional support).
- Security & Compliance: Help with EMV, PCI-PED 5.x, and NFC payment configurations.
User Experience
- Response Time: Mixed reviews; some users report prompt resolutions, while others note delays for complex issues.
- Third-Party Providers: Resellers likeGravity Payments and eMerchant Authority offer additional FD150-specific support.
For urgent needs, have your merchant ID and terminal details ready. While included with purchase, support quality may vary by provider.
Key Features (Visible in Photos)
- Compact Design:
- Dimensions: 8.1″ L x 3.5″ W x 3.3″ D (slightly larger than a standard smartphone).
- Color: Sleek black casing with a7-inch color touchscreen and backlit keypad.
- Connectivity Ports:
- ThreeUSB ports (side/rear) for peripherals like the RP10 PIN pad.
- Ethernet (yellow),phone line (blue), and power ports clearly labeled.
- Printer & Paper Slot:
- Built-inthermal printer (supports 1.89″ paper rolls) with a front-loading slot.
- RP10 PIN Pad (Bundled Option):
- 4″ color display, EMV chip slot, and contactless/NFC symbol (🔄) on top.
- Security & Compliance:
- PCI-PED 5.x badgevisible on the terminal’s casing.
For actual photos, check product listings on TerminalDepot, eMerchant Authority, or Merchant Equipment (linked in search results). Retailers like DiscountCreditCardSupply also include zoomable images of the FD150 + RP10 bundle.
(Note: No direct image links can be shared here, but the above details align with verified product visuals.)





