Learn more about the Dejavoo Z11
Robust, Reliable, Resistant Terminals
Dejavoo Z11
The Dejavoo Z11 is a modern countertop payment terminal designed for secure, user-friendly transactions with advanced connectivity and EMV compliance. Here’s a detailed breakdown of its features and capabilities:
Key Features
- Touchscreen Interface: 3.5″ TFT LCD with PCT touch support for intuitive navigation and on-screen signatures.
- Payment Methods:
- EMV chip cards(EMV 4.x L1/L2 certified).
- Contactless/NFC: Supports Apple Pay, Google Wallet, Samsung Pay, Visa PayWave, and Mastercard PayPass.
- Magstripe(legacy swipe).
- Tri-Comm Connectivity: Dial-up, Ethernet (IP), and WiFi options for flexible deployment.
- Built-in Thermal Printer: Prints 2.25″ receipts at 4″ per second.
- Security Certifications:
- PCI PTS v4(tamper-resistant hardware).
- DUKPT encryptionfor dynamic transaction keys.
- AES, RSA, and Triple DEScryptographic protocols.
Technical Specifications
- Processor: 32-bit 400MHz secure microprocessor.
- Memory: 128MB Flash / 64MB DDR RAM (expandable via Micro SD slot).
- Dimensions: 7.5″ x 3″ x 3″ (0.77 lbs).
- Operating Temp: 32°F to 150°F.
- Certifications: CE, FCC, BSMI, RoHS.
Advantages Over Older Models (e.g., Z8)
- Touchscreen: The Z11 replaces the Z8’s button-based interface with a touchscreen.
- Enhanced Connectivity: Adds Bluetooth (optional) and retains WiFi/Ethernet.
- Modernized Design: No LED indicators (unlike Z8) but includes a larger display.
Ideal Use Cases
- Retail stores, restaurants, and service businesses needingEMV and contactless support.
- Merchants requiringoffline fallback (dial-up) or wireless (WiFi/Bluetooth) processing.
Note: The Z11 is a successor to the Z8, offering improved usability and broader POS integration options. Current models may vary slightly by distributor.
(Sources: Dejavoo brochures, PCI certifications, and merchant reviews.)
The normal MSRP pricing for the Dejavoo Z11 credit card terminal typically ranges between
Refurbished models may be available for as low as $100
Here are the main differences between the Dejavoo Z8 and Z11 payment terminals:
Feature | Dejavoo Z8 | Dejavoo Z11 |
Display | 2.4″ Color LCD (320 x 240 pixels) | 3.5″ Color TFT LCD (320 x 480 pixels) |
Touchscreen | No | Yes |
LED Indicators | 4 LEDs | None |
Function Keys | 6 | None |
Signature Capture | Not available | Available (on-screen) |
Idle Mode Features | Not specified | Can scroll multiple images |
Use Case | Basic payment processing | Enhanced features for modern needs |
Both models share common features, such as EMV and NFC contactless capabilities, Tri-Comm connectivity (Dial, IP, WiFi), and compatibility with Apple Pay, Samsung Pay, and Google Wallet. However, the Z11’s larger touchscreen and digital signature capture make it more suitable for businesses seeking advanced functionality and a modern user interface.
The Dejavoo Z11’s touchscreen enhances user experience in several key ways:
- Ease of Navigation: The 3.5” full-color LCD touch screen allows users to interact with the terminal through intuitive icon-driven menus, making transactions faster and more user-friendly.
- Signature Capture: Customers can sign electronically directly on the screen, eliminating the need for paper receipts and streamlining the checkout process.
- Branding Opportunities: Businesses can display scrolling images or logos in idle mode, enhancing their branding and creating a more engaging customer experience.
- Modern Interface: The touchscreen provides a sleek, smart-device-like interface that improves transaction flow and accessibility compared to traditional button-based terminals.
These features make the Z11 particularly suitable for businesses seeking a modern, efficient, and versatile payment solution.
The Dejavoo Z11’s WiFi and Ethernet connectivity offer several advantages for businesses:
- Flexibility in Setup: Businesses can choose between WiFi for wireless convenience or Ethernet for a stable wired connection, accommodating different operational environments.
- Mobility: WiFi connectivity eliminates the need for cables, allowing the terminal to be used in various locations within a business, which is particularly beneficial for service-oriented industries like restaurants.
- Ease of Use: The terminal automatically detects available WiFi networks, simplifying the setup process and enabling quick integration into existing systems.
- Reliability: Ethernet connectivity ensures uninterrupted payment processing in environments where WiFi may be less stable, providing a dependable option for high-volume businesses.
- Enhanced Business Operations: The combination of WiFi and Ethernet supports seamless integration with peripherals and modern payment methods like Apple Pay and Google Wallet, ensuring future-proof functionality.
These connectivity options make the Z11 adaptable to diverse business needs while improving efficiency and customer experience.
The Dejavoo Z11 ensures compliance with international payment standards through the following certifications and features:
- PCI PTS v4 Certification: This certification guarantees the terminal adheres to stringent security standards for PIN transactions, protecting against fraud and breaches135.
- EMV 4.x Level 1 and Level 2 Certification: These certifications ensure secure processing of EMV chip card transactions, preventing card cloning and safeguarding sensitive customer data during transactions. They align with global banking security requirements.
- Support for NFC Contactless Payments: Compatibility with technologies like Apple Pay, Samsung Pay, and Google Wallet ensures adherence to modern payment protocols while maintaining security standards.
These certifications collectively ensure the Z11 meets international security and compliance requirements, offering peace of mind for merchants and customers alike.
The Dejavoo Z11 holds the following specific security certifications:
- PCI PTS v4 Certification: Ensures compliance with stringent security standards for handling PIN transactions, safeguarding against fraud and breaches139.
- EMV 4.x Level 1 and Level 2 Certification: Provides secure processing of EMV chip card transactions, protecting sensitive customer data and preventing card cloning138.
- TQM (Terminal Quality Management): Ensures high-quality manufacturing and operational standards for payment terminals1.
- PBOC Level 1 and Level 2 Certification: Meets Chinese payment security standards, expanding its global applicability1.
- Visa PayWave, MasterCard PayPass, American Express ExpressPay, and JCB J/Speedy Certifications: Enables secure NFC contactless payments for major card networks15.
These certifications collectively ensure the Z11 meets international payment security standards, making it a reliable and compliant payment terminal for businesses worldwide.





